Reference

Terms That Govern Your okbajee Account

These terms set out what you agree to when you open and use an account on okbajee — from how deposits via bKash, Nagad, or Rocket are handled, to what we expect from you in return.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount suspension policyJurisdiction & local law
okbajee Terms That Govern Your okbajee Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear — or if you believe your account has been restricted in error — our support team is here to help. Raise a query through live chat, email, or our dedicated account help line. We aim to respond to terms-related account queries within one working day, though complex cases may take longer. Always include your registered wallet number (bKash, Nagad, or Rocket) so we can locate your account quickly.

Live Chat Open the chat icon from any page on okbajee. Quote your registered bKash, Nagad, or Rocket number for faster account identification by our team.
Email Support Send terms or account queries to our support address. Include your account username and the specific clause or issue you are asking about for a clear response.
Account Help Line For urgent account issues — such as a suspended wallet or a blocked withdrawal — use the dedicated account help line listed in your account dashboard.
HOW WE HANDLE THIS

Account Security and Your Policy Rights

We handle your account details, wallet data, and transaction records with care. These terms sit alongside our privacy policy to define exactly what we store, why, and for how long. Your registered wallet — whether bKash, Nagad, or Rocket — is tied to your account identity, so any change to it requires verification through our support team. You have the right to request a summary of what data we hold on your account at any time.

Data Retention

We keep transaction and account records for as long as required by our operating policy. You can request a copy of your account history by contacting support with your registered wallet number.

Wallet Verification

Your bKash, Nagad, or Rocket number is verified at withdrawal. If the number changes, raise a wallet-update request through live chat before your next withdrawal attempt.

Account Security

We use account-level authentication to protect your session. If you suspect unauthorised access, contact support immediately and we will lock the account pending a review.

Policy Change Requests

You can request a review of any term that affects your account status. Submit the request by email with your account details and the specific clause you are disputing.

Common Questions About okbajee Terms

Below are the questions we get asked most often about these terms. If yours is not covered, use live chat or email to reach our support team directly.

Yes. Every deposit you make through bKash, Nagad, or Rocket is covered by these terms. Your wallet provider's own conditions also apply separately to the transfer itself.

We publish updates to these terms on this page. Continuing to use your account after a change is posted means you accept the revised version. Check this page if you are unsure.

We may suspend or permanently close an account found to be in breach. This includes use of multiple accounts, false registration details, or misuse of our payment processes.

Contact our support team via live chat or email, confirm your registered wallet number, and request account closure. Any pending withdrawals are processed before the account is closed.

Availability depends on your local law and the regions we currently support. These terms do not override local restrictions. Check eligibility before creating an account.

Email our support team with your account username, your registered bKash, Nagad, or Rocket number, and details of the transaction or clause in question. We aim to respond within one working day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.